Lift valuable household items and chemicals up high


Getting ready before a flood strikes will help reduce damage to your home and business and help you survive.

Before a flood

  • Find out from your local council if your home or business is at risk from flooding. Ask about evacuation plans and local public alerting systems; and how you can reduce the risk of future flooding to your home or business.
  • Plan what to do with your pets and livestock if you have to evacuate.
  • Know where the closest high ground is and how to get there.
  • Develop a Household Emergency Plan.
  • Assemble and maintain your Emergency Survival Items for your home as well as a portable getaway kit.
  • Check your insurance policy to ensure you have sufficient cover.


During a flood or if a flood is imminent

Consider using sandbags to keep water away from your home

  • Listen to your radio - emergency management officials will be broadcasting the most appropriate advice for your community and situation.
  • If you have a disability or need support, make contact with your support network.
  • Put your household emergency plan into action and check your getaway kit. Be prepared to evacuate quickly if it becomes necessary.
  • Where possible, move pets inside or to a safe place, and move stock to higher ground.
  • Consider using sandbags to keep water away from your home.
  • Lift valuable household items and chemicals as high above the floor as possible.
  • Fill bathtubs, sinks and storage containers with clean water in case water becomes contaminated.
  • Turn off utilities if told to do so by authorities as it can help prevent damage to your home or community. Unplug small appliances to avoid damage from power surges.
  • Do not attempt to drive or walk through floodwaters unless it is absolutely essential.



Fill bathtubs, sinks and storage containers with clean water

After a flood

  • It may not be safe to return home even when the floodwaters have receded. Continue to listen to your local radio station for civil defence instructions.
  • Help others if you can, especially people who may require special assistance.
  • Throw away food including canned goods and water that has been contaminated by floodwater.
  • Avoid drinking or preparing food with tap water until you are certain it is not contaminated. If in doubt, check with your local council or public health authority.
  • Look for and report broken utility lines to appropriate authorities.
  • If your property is damaged, take notes and photographs for insurance purposes. If you rent your property, contact your landlord and your contents insurance company as soon as possible.